Originally published by Taking The Supply Chain Pulse.
In this podcast, Eric O’Daffer talks about why healthcare supply chains need to invest more aggressively in AI solutions, indirect spend governance, and capital equipment planning. We share what’s working now, what still feels early, and what leadership teams must do to turn supply chain into a true enterprise value driver.
- Eric’s post-Gartner focus on advancing the healthcare supply chain as his true north
- Doubling investment in supply chain technology, AI, and analytics to connect data and reduce labor costs
- Platform strategy vs best-in-class point solutions, aligning roadmaps to the health system AI strategy
- Where measurable ROI shows up now, including pricing accuracy, preference cards, and transaction discipline
- Indirect spend and purchased services as a major under-resourced opportunity, requiring governance and executive air cover
- Capital equipment as a 7% to 10% spend category, needing standardization, lifecycle planning, utilization management, and cybersecurity oversight
- Leadership and resourcing as the common requirements across AI, indirect spend, and capital ownership
About the Speaker
Eric O’Daffer
Strategic Advisor, Healthcare and Life Sciences
Eric O’Daffer brings more than 20 years of industry experience. He previously spent 15 years at Gartner as Vice President of Healthcare Supply Chain, where he served as a trusted advisor and helped launch the Gartner Healthcare Supply Chain Top 25, a leading benchmark for supply chain excellence.
